FAQ
How Big is the Game Board?
The PutterBall board is made of high-quality, high-density foam that is extremely durable and lightweight. Walk on it, stand on it, play it anywhere!
- Weight of Board: 13 pounds
- Weight of Full Set in Box: 16 pounds
- Dimensions (folded): 2.9 feet by 2 feet
- Dimensions (unfolded): 12 feet by 2 feet
- Material: High-density foam
How Long Does Shipping Take?
All U.S. Putterball orders are shipped within 1 business day via UPS ground.
Shipping generally takes 2-5 business days depending on your location. Tracking will be sent via email within 24 hours.
*Canadian orders ship from within Canada and arrive in 3-7 business days. Tracking will be sent within 2 business days of your order.
What Is Your Return Policy?
Returns are accepted within 60 days as long as the set is in brand-new, unused condition. We offer a 60-day satisfaction guarantee from the date you receive your order on all PutterBall boards if your order arrives damaged, defective, or missing parts.
For more information or to request a return authorization, please email support@putterballgame.com.
What Happens If I Lose A Part?
Lost something? No need to worry! We sell all parts and accessories separately online.
You can reach out to us at support@putterballgame.com if you have any questions, and our team will get back to you within 24 hours.
