FAQ

How Big is the Game Board?

The PutterBall board is made of high-quality, high-density foam that is extremely durable and lightweight. Walk on it, stand on it, play it anywhere!

  • Weight of Board: 13 pounds
  • Weight of Full Set in Box: 16 pounds
  • Dimensions (folded): 2.9 feet by 2 feet
  • Dimensions (unfolded): 12 feet by 2 feet
  • Material: High-density foam

    How Long Does Shipping Take?

    All U.S. Putterball orders are shipped within 1 business day via UPS ground.

    Shipping generally takes 2-5 business days depending on your location. Tracking will be sent via email within 24 hours. 

    *Canadian orders ship from within Canada and arrive in 3-7 business days. Tracking will be sent within 2 business days of your order.

    What Is Your Return Policy?

    Returns are accepted within 60 days as long as the set is in brand-new, unused condition. We offer a 60-day satisfaction guarantee from the date you receive your order on all PutterBall boards if your order arrives damaged, defective, or missing parts. 

    For more information or to request a return authorization, please email support@putterballgame.com.

    What Happens If I Lose A Part?

    Lost something? No need to worry! We sell all parts and accessories separately online.

    You can reach out to us at support@putterballgame.com if you have any questions, and our team will get back to you within 24 hours.


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