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Return Policy

Below you can find out return policy, if you have any questions please email us at support@putterballgame.com.

PutterBall Return Policy

  • Please send us an email at support@putterballgame.com with your order # and reason for return. 
  • We will reply with a return authorization number. 
  • You can then send your item back to the following address, please make note of the RA#. 

    ATTN: RA#, Customer Name
    53 Knightsbridge Road
    Suite 201
    Piscataway, NJ 08854

Our Return Policy lasts 30 days. If 30 days have gone by since you received your item, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4-7 business days. 

Exchanges (if applicable) 
We replace damaged or defective items within 30 days from the date you receive your order. If you need to exchange your order, please send us an email at support@putterballgame.com and we will get you set up. 

Return Shipping Address
To return your product, you should mail your product to:

53 Knightsbridge Road
Suite 201
Piscataway, NJ 08854

Attn: Your Return Auth. # (provided when you contact us about your return) 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.